The Operator is the controller of your personal data with regard to the data you provide voluntarily on the Website.
The Website uses personal data for the following purposes:
handling enquiries sent through the form,
providing the ordered services (parking space bookings).
The Website obtains information about users and their behaviour in the following ways:
through data voluntarily entered in forms, which is passed on to the Operator’s systems,
by saving cookie files (“cookies”) on end devices.
2Selected data protection methods used by the Operator
Places where you log in or enter personal data are protected at the transmission layer (SSL certificate). As a result, personal data and login details entered on the website are encrypted on the user’s computer and can only be read on the destination server.
Only authorised persons have access to booking data, after logging in to an individual account with assigned permissions. Changes to bookings are recorded in a history together with information on who made them.
User passwords are stored in hashed form. The hash function works one way - its operation cannot be reversed, which is the current standard for storing user passwords.
The Operator periodically changes its administrative passwords.
To minimise the risk of unauthorised access to data, the Operator uses complex passwords containing lower- and upper-case letters, digits and special characters, at least 12 characters long.
An important element of data protection is regularly updating the software the Operator uses to process personal data, in particular the programming components.
To protect data, the Operator regularly makes backup copies.
3Hosting
The Website is hosted (technically maintained) on the servers of home.pl.
To ensure technical reliability, the hosting company keeps server-level logs. The following may be recorded:
resources identified by a URL (addresses of requested resources - pages, files),
the time a request arrived,
the time a response was sent,
the client station name - identification carried out by the HTTP protocol,
information about errors that occurred during HTTP transactions,
the URL of the page previously visited by the user (referer link) - if the Website was reached through a link,
information about the user’s browser,
information about the IP address,
diagnostic information related to ordering services yourself through the forms on the website,
information related to handling e-mails sent to and by the Operator.
4Your rights and additional information on how data is used
In some situations the Controller has the right to pass your personal data on to other recipients if this is necessary to perform the contract concluded with you or to fulfil the Controller’s obligations. This applies to the following groups of recipients:
the hosting company, under a data processing agreement,
law firms and debt collectors,
payment operators,
authorised employees and associates who use the data to the extent necessary for the Website to operate,
insurers,
banks,
companies providing marketing services to the Controller.
The Controller processes your personal data no longer than necessary to carry out the related activities defined by separate regulations (e.g. on accounting). Data used for marketing purposes will not be processed for longer than 3 years.
You have the right to request from the Controller:
access to your personal data
its rectification
erasure
restriction of processing
data portability
You have the right to object to the processing of personal data for the purposes of the legitimate interests pursued by the Controller, including profiling; however, the right to object cannot be exercised if there are compelling legitimate grounds for the processing which override your interests, rights and freedoms, in particular the establishment, exercise or defence of legal claims.
Complaint to the supervisory authority. You may lodge a complaint about the Controller’s actions with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warsaw, Poland (uodo.gov.pl).
Providing personal data is voluntary but necessary to use the Website.
Automated decisions, including profiling, may be made with regard to you in order to provide services under the concluded contract and for the Controller’s direct marketing.
Personal data may be transferred to third countries within the meaning of data protection law, i.e. outside the European Union. This concerns the Google services described in point 7 (Google LLC, USA).
5Information in forms
The Website collects information provided voluntarily by the user, including personal data, if provided.
The Website may save information about connection parameters (time stamp, IP address).
Data entered in a form is processed for the purpose resulting from the function of that form, e.g. to handle a parking space booking, answer an enquiry or for business contact. The context and description of each form clearly state what it is used for.
When you book, we record where you came to the website from (e.g. a Google ad, a search engine, Facebook, the Google Business Profile) - based on the referring address and the parameters of the ad link. It is used only to assess which advertising works (the Administrator's legitimate interest). This information is kept between pages in your browser (session storage, deleted when the tab is closed) only with your consent to analytics cookies.
If you give your optional consent to receive e-mails from us, including marketing content, when booking, we may send you e.g. a thank-you and a request for a Google review after you collect your car, and information about promotions (legal basis: your consent). You can withdraw it at any time by replying to such a message or writing to the address given in section 1. It does not affect your booking.
The "New booking" pop-up on the website shows only the package and the number of days of a recent booking - no customer data at all.
6Administrator logs
Information about users’ behaviour on the Website may be logged. This data is used to administer the Website.
7Important marketing techniques
The tools below work only after you give consent in the cookie banner. You can change your consent at any time with the button.
The Operator uses statistical analysis of website traffic with Google Analytics (Google LLC, USA). The Operator does not pass personal data to the provider of this service, only anonymised information. The service is based on cookies stored on the user’s end device. Information about user preferences collected by the Google advertising network can be viewed and edited with the tool: adssettings.google.com.
The Operator uses remarketing techniques (Google Ads) that allow advertising messages to be matched to the user’s behaviour on the website. This may give the impression that the user’s personal data is used to track them, but in practice the Operator does not pass any personal data to advertising providers. The technical condition for such activities is that cookies are enabled.
8Information about cookies
The Website uses cookies.
Cookies are computer data, in particular text files, stored on the Website user’s end device and intended for using the Website’s pages. Cookies usually contain the name of the website they come from, how long they are stored on the end device and a unique number.
The entity placing cookies on the Website user’s end device and accessing them is the Website Operator.
Cookies are used for the following purposes:
maintaining the Website user’s session (after logging in), so the user does not have to enter the login and password again on every page,
remembering the choice regarding consent to cookies,
achieving the purposes described above in “Important marketing techniques”.
The Website uses two main types of cookies: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on the user’s end device until logging out, leaving the website or closing the software (web browser). Persistent cookies are stored on the user’s end device for the time specified in their parameters or until the user deletes them.
Web browsing software (the web browser) usually allows cookies to be stored on the user’s end device by default. Website users can change these settings. The web browser allows cookies to be deleted. Cookies can also be blocked automatically. Detailed information can be found in the help or documentation of your web browser.
Restricting the use of cookies may affect some features available on the Website.
Cookies placed on the Website user’s end device may also be used by entities cooperating with the Website Operator, in particular Google (Google LLC, USA). The full list of cookies with their storage periods is available in the “Cookie settings” window.
9Managing cookies - how to give and withdraw consent in practice
The easiest way: give or withdraw consent to analytics and marketing cookies in the settings window, without changing your browser settings.
If you do not want to receive cookies, you can also change your browser settings. Please note that disabling cookies necessary for authentication, security and remembering user preferences may make it difficult, and in extreme cases impossible, to use the Website.
To manage your cookie settings, choose the web browser you use from the list below and follow the instructions:
We use cookies that are necessary for the website to work and - with your consent - for visit statistics and Google ads. You can accept all, keep only the necessary ones or choose yourself. Details in our Privacy policy.
Cookie settings
Choose what you agree to. You can change it any time with the “Cookie settings” button in the footer.
Required for the website and the booking form to work. They hold no data about your interests and cannot be switched off.
Name
Duration
Purpose
p24_consent
12 months
Remembers your cookie choice so we don’t ask on every visit.
lastBooking
until the tab is closed
Keeps your booking summary to show it on the confirmation page.
Help us understand how visitors use the website (e.g. which pages are viewed) through anonymous Google Analytics statistics.
Name
Duration
Purpose
_ga
2 years
Google Analytics - distinguishes unique users.
_ga_*
2 years
Google Analytics - keeps the session state.
_gid
24 hours
Google Analytics - distinguishes users within a day.
p24_src
until the tab is closed
Our website - remembers where you came from (e.g. a Google ad) to assess advertising when you book.
Let us measure Google Ads performance and show our ads to people who visited the website (remarketing).
Name
Duration
Purpose
_gcl_au
3 months
Google Ads - links an ad click with a booking on the website.
IDE
13 months
Google Ads (doubleclick.net) - remarketing, showing ads to people who visited the website.
Remember settings that change how the website looks or works, e.g. the chosen language.
Name
Duration
Purpose
None - we currently use no cookies in this category.